Assistant Relationship Manager - Retail Banking

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued. About the business area The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking. In this role, your key responsibilities include: Develop and manage client relationships by offering value-added advice and guidance to customers and placing their needs at the forefront to achieve desired objectives of the Bank in line with the required standards.Grow sustainable revenues from existing customer portfolio and through targeted acquisition of quality new customers.Monitor and control customer portfolios to achieve desired quality through cross-sell, upsell and retention.Increase profitability, relationship depth while minimising risk to ensure a healthy portfolio.Optimise the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement.Establish an effective dialogue/ working relationship with Risk Management teams in order to build a sustainable asset growth.The ideal candidate should have the following experience A minimum of Bachelor’s degree in Business Administration or Finance or EconomicsAt least 4 years of relationship management experience in Banking/financial services industryAccredited Financial Analyst, Certified Investment Professional, Certificate in Quantitative Finance, Chartered Financial Analyst, Certified International Investment Analyst.Master Financial Risk Manager (FRM), International Compliance Association (ICA) Specialist or Certificate in Conduct Risk.Understanding of wealth management products and services. At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.