Administrative Assistant/Customer Service Representative

We seek a highly organised and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.Responsibilities Answer customer inquiries through email, chat, or phone calls in a timely and professional manner Resolve customer complaints and issues with a positive attitude Process customer orders and ensure accurate and timely shipment Manage customer accounts and maintain accurate records Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databasesRequirements Excellent written and verbal communication skills Ability to multitask and prioritise tasks effectively Proficient in Microsoft Office and other relevant software programs Strong attention to detail and organisational skills Prior customer service experience preferredIf you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.