ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers atall times.Responding promptly to customer inquiries.Communicating with customers through various channels including CRM and whatsappAcknowledging and resolving customer complaints.Knowing our products inside and out to solve queries within the given TATEnsure customer satisfaction and provide professional customer support.RequirementExcellent Communication Skills and command over EnglishPrior experience in using any CRMAbility to work in rotational shiftsAbout ANAX HoldingKingsmen Agency is a 360 marketing and advertising management company based in the UAE. We are one of the best leading marketing management agencies in Dubai with clients & staff worldwide from Dubai to Egypt, Ukraine, Lebanon & UK. Our company provides excellent digital marketing and social media management services to various industries. We create, plan and manage top-performing digital campaigns for any business to aid growth and help achieve their goals efficiently. We provide our clients with creative content that informs, entertains, and provides value to their audiences. We strive to accelerate business growth for our clients using our mastery of digital technologies.