Senior Quality Assurance Analyst

About Tangent At Tangent we work with large enterprises from IWG plc to SAP & UK Power Networks, to build future ready digital experiences, products and capabilities.As a 100-strong agency, we excel across a wide range of disciplines including strategy, consultancy, design, engineering, and project management. Our global presence spans offices in London, Valencia, Cape Town, Lahore, Poznan, and Cairo.What you’ll be doing You will work as part of a closely-knit team to help us deliver projects with a high-quality bar, this could be supporting the technical roadmap for a complex, bespoke application or a quick turnaround project. As a Tangent QA team member life is never going to be dull.You will be responsible for planning, scripting, executing, and reporting on quality assurance tests. You will also be responsible for regression testing, supporting the UAT process and from time to time offering a helping hand where needed. You'll help recruit talent, coach, and mentor junior members of the QA team.What we are looking for You will be an evangelist for quality assurance internally and with clients, keeping up to date with QA best practice and innovation. You will have a natural curiosity, explorative nature, pragmatic approach, and an urge to ‘break-things’. These qualities will lead you to resolve issues and, combined with strong technical knowledge and logic, help define the root cause.We are looking for someone who has a mixture of manual and automated test experience and is happy to-do both within the role. You will need to have strong communication skills, both written and verbal, and be able to work well within a team.Required skills & experience:Proficient in English, written and verbal.4 years ‘hands on’ QA industry experience.Experience testing complex, enterprise level CMS builds, bespoke web applications, APIs and Native apps as well as more simple quick turn-around projects.High level understanding of systems architecture in order to triage and diagnose issues.Ability to read and understand errors messages, stack traces and logs.An understanding of BDD, and how to use it as a framework.Willingness to explore and understand complex systems, find bugs and not necessarily follow a script/plan.Test case management tools such as XRay.Ability to write test scripts and create test data.Demonstrable knowledge of automated testing using existing services, libraries and frameworks.Ability to test APIs using tools like Postman.Experience of working in a fast, agile environment.Exposure to agile and waterfall delivery methods.Experience working within JIRA and Confluence.A desire to be part of the Tangent family and grow with us.Bonus points if youBonus points if you have experience in:Basic level of programming (any language).A strong understanding of Selenium or other automation frameworks.Understanding of editor environments for CMSs such as Contentful, ContentStack and Umbraco.Experience in mobile app testing.Knowledge of automated reporting and dashboards.Experience working within an agency environment.Recruitment and line management experience. Life at Tangent What we believeAt Tangent we understand people - designing user-centric products and creating high-performing teams.We are truly committed to protecting our most important asset, the planet. Always seeking to improve our digital footprint and lower carbon emissions.We make decisions with a purpose in mind. Producing work that is measurable, considered and will drive clients’ businesses forward.Our strategy is underpinned by our 4 core values:Always ask questions ​Listen more than speak ​Own your area ​Strive for betterWhat we offer We work hard to make sure Tangent is not only a fun place to work but also provides a platform for you to grow.100% remote workingWe understand life is about balance, that’s why we provide the flexibility you need to work in a way that suits you best. Global socials and partiesThere’s always a social in the works at Tangent - all designed to help you form friendships with your colleagues. Growth and trainingWe provide continuous opportunities for improvement and career development. From specific training or qualifications to event attendance, we encourage our teams to stay curious, nurture their skills and reach their ambitions.At Tangent our aim is to create a working environment where every single member of the team has the opportunity to be themselves. We are an equal opportunities employer and will welcome and consider all applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, sex and sexual orientation.