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Training Coordinator

Future Group Translation...
Cairo, Egypt
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Training Coordinator

Cairo, EgyptPosted 24 days ago
44People have clicked1 open position

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Join one of the leading Translation & Localization Companies in the world! Future Group Company has been leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA.Key ResponsibilitiesCollect, research, record, transcript -if needed- training content (Material). Keep all training agendas updated as well as the training content database or bank. Control sharing any training handouts or material and take necessary security measures.Manage, coordinate & control On-Boarding and on Job training requests according to process.Ensure a smooth delivery for all active training programs and report any obstacles or defects.Update all training reports online and develop monitoring reports as process requires.Gather feedback from trainees, management, employees& other departments regarding the effectiveness of completed training courses and constantly seek to improve.- Update& communicate training Batch performance reports with concerned parties.- Follow& Apply batch handover deliverables checklist (tech-compliance, scores, certificates, etc.)- Flag & escalate any trainee, trainer performance inconsistency during training.Facilitate& govern coaching sessions for performance inconsistency assisting program supervisor.Ensure that managers (mentors) assign the correct training profiles to all individual employees based on job requirement profiles.- Update & communicate Training performance reports for each Batch with concerned parties.- Update & communicate Mentor performance review for each Batch with concerned parties.- Oversee & control Batch handover for each Batch with concerned parties.promote an environment of teamwork and collaboration by sharing information, or issues with solving problem attitude.Ensure that training programs are uploaded, reviewed, and published on an e-learning platform.Enroll and provide support users on LMS.Collect feedback from trainees, management, employees& other departments on our e-learning solutions on LMS.Suggest ideas to smooth, engage, and promote our e-learning experience.Create and manage E-learners database, while tracking their training performance.Adopt and participate in an environment of teamwork, flexibility, accountability, and collaboration with a problem-solving mindset.Disclaimer: Tasks and duties are subject to change due to our dynamic business needs.Requirements:Previous training experience is preferred.Excellent in MS Office is a must.Ability to follow and repeat procedures and standards with attention to detail is a must.Excellent verbal and written communication skills.Ability to independently prioritize work.Ability to solve problems using good judgment and discretion.High degree of customer service working with all internal levels of the organization.Team player with demonstrated strong interpersonal skills and ability to build effective working relationships. Working conditions: Flexible in working in the US shift, 4 pm - 1 am Egypt time. Hybrid: 2 days onsite, and 3 remotely

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