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Senior Technical Support Engineer

FlairsTech
Maadi, Cairo
Posted 1 year ago
48Applicants for1 open position
  • 43Viewed
  • 0In Consideration
  • 11Not Selected
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Job Details

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Job Description

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Operating system exposure (Windows), including familiarity with enterprise software environments and client-server architecture.
• MS SQL Database experience
• Some experience establishing and maintaining client - server environments, including troubleshooting configuration issues
• Customer service soft skills such as customer empathy, diplomacy, and problem ownership
• Ability to effectively communicate technical concepts to a variety of audiences with different levels of technical expertise

Job Requirements

  • • 3+ years of experience in a progressively more responsible technical role
    • BS in Computer Science or related degree, or equivalent education plus relevant work experience.
    Language Skills
    • Ability to effectively communicate in the English language, both verbally and in writing.
    • Ability to read and interpret technical journals, specifications, international technical standards, etc.
    Essential Technical Skills
    • Good knowledge of Networks
    • Good knowledge of Linux
    • Good knowledge of API’s (XML &JSON)
    • MS SQL Database experience
    • Familiarity with enterprise software environments and client-server architecture.

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