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Job Description
- Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges
- Onboard and train new salespeople
- Identify individual and team training needs
- Develop educational material, including presentations, sales scripts and case studies
- Design training courses using gamification, role-playing activities and job simulation
- Gather feedback on all training programs from trainees, managers and instructors
- Set annual learning and development objectives for the sales team
- Maintain updated records of educational curriculum and material
- Evaluate employees’ performance after each training
- Monitor costs of training programs
Job Requirements
- Work experience as a Sales Coach, Sales Trainer or similar role
- Experience in a sales or customer service position is a plus
- Familiarity with role-playing activities and e-learning platforms
- Hands-on experience creating presentations (e.g. videos or slides)
- Excellent communication skills with the ability to motivate people
- Problem-solving skills
- BSc degree in Education, Human Resources or relevant field
- Additional training certification is a plus
