Healthcare Services Team Leader
Mersal -
Maadi, Cairo
Job Details
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Job Description
- Assisting in daily supervision of administrative tasks.
- Participating in developing effective plans for all operational procedures related to the medical services department.
- Participating in supervising and monitoring the performance of department managers and administrators.
- Assisting in the ongoing training of department managers.
- Regularly visiting departmental areas and preparing reports on periodic visits.
- Following up on the receipt of daily, weekly, and monthly reports from all departments under the administration and discussing them with the department manager.
- Providing regular reports to the department manager.
- Participating in developing the strategy for the medical services department across all its divisions to enhance their efficiency in collaboration with the department manager.
- Supervising the delivery of services to patients with high quality and in a timely manner within the department.
- Assisting in monitoring and overseeing all current and future Mersal projects.
- Ensuring the workflow within the department adheres to the institution's standards and policies.
- Supervising the implementation of infection control policies and ensuring compliance with these policies.
- The duties and responsibilities outlined above are not exhaustive, and the responsible manager may request additional reasonable tasks within the scope of skills and experience.
- Listen to team members’ feedback and resolve any issues or conflicts
Job Requirements
- Bachelor degree in Medicine.
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Degree in Management or training in team leading is a plus
