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Job Description
Job Purpose:
- Logistics Sales/commercial + Invoicing and cash collection from customers.
Key Responsibilities:
- Send sales quotation to customers to secure new clients/trips to MSC Fleet and Build strong relationships with customers and prepare monthly sales plan to be tracked - Negotiate rates and contract with clients and agents - Plan sales visits and follow guidelines to meet targets.
- React promptly to the request received from the clients. - Maintain high level of communication and co-operation with the operation department and the customers
- Create monthly sales plan helps to be proactive and maintain market share and business volume.
- Handling and Maintain Sub-contractors’ trips.
- report cost and revenue per container (TMS).
- Assist on yearly forecast business plan.
- Coordinate with the Accounting team to issue the invoices by the trucking rate, delay, and any other costs.
- Revise the issued invoices including the official receipt.
- Deliver the invoices to the client either by mail, courier or to the delegated person.
- Follow up the outstanding and settlement amount according to the due date.
- Support the Finance dept. with collection of outstanding for all sales activities.
- Maintain a high level of communication and co-operation with the operation Dept. and other customers.
- Investigate customer claims and complaints regarding the invoices and provide responses.
- Provide feedback on the efficiency of the customer payment commitment.
- Keep records of customer interactions and transactions.
- Communicate and coordinate with internal Depts.
- Performs any other duties as assigned.
Job Requirements
Skills:
- Excellent English skills – written and spoken.
- Excellent verbal, analytical, organizational, and written skills.
- Excellent communication and analytical skills.
- Persuasion, influential and negotiation skills, problem solving, excellent project management.
- High level of commitment with the ability to work under pressure.
Experience:
- 3–5 years of experience in logistics, shipping, and custom clearance.