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Technical Support Specialist (Helpdesk)

Dorra Group
6th of October, Giza
Posted 1 year ago
162Applicants for1 open position
  • 14Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

• Installing and configuring hardware, operating systems, and applications.
• Systems troubleshooting, Network problems, Diagnosing and solving hardware or software faults.
• Monitor and maintain computer systems and networks.
• Field telephone calls and e-mail messages from company staff who are seeking guidance on technical problems.
• Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
Maintain inventory of all IT equipment.
• Handle all documentation for hardware and software, maintenance and problem resolutions.
•Working at head office and other branches.

Job Requirements

• Bachelor of Computer Science, or relevant field. • 2 year of experience minimum.
• Restaurants IT services background is must at least one year
• CCNA and MCSA Knowledge is appreciated
• Good command of English
•(Male only) Performed military service.

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