Skills And Tools:
Duties and Responsibilities:
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with Them.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Updating the CRM and ensuring Client relationship manager are aware of changes within clients.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Minimum of 1-year job experience in Customer Care/ Customer Service in the Real-estate industry.
- Must have skills in problem-solving
- Must have fluency in both oral and written English.
- Ability to Multi-Task
- Good proficiency in MS Office – Word, Excel, PowerPoint
- Strong Verbal and Communication skills
- Ability to work long hours due to the nature of the project
- Males Only
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