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Customer Service Representative - Vodafone UK - Alex

VOIS Egypt
Alexandria, Egypt
Posted 1 month ago
13Applicants for30 open positions
  • 13Viewed
  • 0In Consideration
  • 11Not Selected
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Job Details

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Job Description

Job Title: Customer Service Representative

Location: Alexandria, Egypt (Hybrid)

Company: VOIS

Account: Vodafone UK

Job Type: Full-time

About the Role: Are you passionate about delivering exceptional customer service? Join Vodafone UK as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a daily basis.

Key Responsibilities:

  • Deliver exceptional customer service to all customers.
  • Handle customer inquiries efficiently and resolve issues promptly.
  • Ensure high levels of customer satisfaction through effective communication and problem-solving.
  • Maintain meticulous attention to detail in all customer interactions.

Job Requirements

  • Fluency in English is essential.
  • Open to graduates and dropouts.
  • Residents of Alexandria or those willing to relocate are welcome.
  • Strong interpersonal and communication skills.
  • No previous customer service experience required.
  • Ability to handle customer inquiries and resolve issues efficiently.
  • Excellent problem-solving abilities and attention to detail.
  •  

Benefits:

  • Competitive salary package.
  • Comprehensive training and the flexibility to work from home.
  • Company-provided laptop/PC and internet allowance.
  • Five working days with two days off.
  • Social, medical, and life insurance coverage

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