Customer Service Representative - Vodafone UK - Alex
Alexandria, EgyptPosted 2 months ago13Applicants for30 open positions
- 13Viewed
- 0In Consideration
- 11Not Selected
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Job Description
Job Title: Customer Service Representative
Location: Alexandria, Egypt (Hybrid)
Company: VOIS
Account: Vodafone UK
Job Type: Full-time
About the Role: Are you passionate about delivering exceptional customer service? Join Vodafone UK as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a daily basis.
Key Responsibilities:
- Deliver exceptional customer service to all customers.
- Handle customer inquiries efficiently and resolve issues promptly.
- Ensure high levels of customer satisfaction through effective communication and problem-solving.
- Maintain meticulous attention to detail in all customer interactions.
Job Requirements
- Fluency in English is essential.
- Open to graduates and dropouts.
- Residents of Alexandria or those willing to relocate are welcome.
- Strong interpersonal and communication skills.
- No previous customer service experience required.
- Ability to handle customer inquiries and resolve issues efficiently.
- Excellent problem-solving abilities and attention to detail.
Benefits:
- Competitive salary package.
- Comprehensive training and the flexibility to work from home.
- Company-provided laptop/PC and internet allowance.
- Five working days with two days off.
- Social, medical, and life insurance coverage
