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Job Description
- Manage and monitor all installed systems and infrastructure.
- Install, configure, test and maintain operating systems, application software and system management tools.
- Proactively ensure the highest levels of systems and infrastructure availability.
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support.
- Communicate with vendors and other IT personnel for problem resolution.
Job Requirements
- Bachelor's degree in Computer Science or Engineering.
- 5+ years' experience in system / network engineering and IT support required
- Proven working experience in installing, configuring and troubleshooting
- Windows 10 / Windows server 2003-2012-2016-2019 based environments.
- Experience with virtualization (e.g. Hyper-V, VMWare …. etc.)
- Experience in Domain controllers (primary /secondary ...etc.) – File Servers – Print Servers
- DNS Servers and windows roles and services
- Solid networking and security knowledge (network layers, TCP/IP), admin the Managed
- Cisco /HP switches and Firewalls appliances (e.g. Sophos, Fortinet, WatchGuard…. etc.) also
- Applying the network segmentation with needed Network Access Policies.
- Experience with backup tools e.g. Acronis and backup strategies like the Disaster recovery plans (DR).
- Experience with Microsoft 365 portfolio is a plus.
- Experience with Linux Ubuntu is a plus.
- Microsoft / Cisco certificates are preferable.
Soft Skills
- Very good in English languish.
- Ability to work under pressure.
- Good communication skills and ability to learn in the IT dedicated domain.
- Ability to be a team member and to respect the deadlines.
- Ability to issue the needed standard IT documentations.
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