Collection Specialist

Med Right for medical services -
Cairo, EgyptPosted 3 years ago

28Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Receive client names including their due amount from CRM who have due amount during the mentioned month.
Finalize the due amount via the statement of account
Responsible for reviewing the statement of account with finance department and settled their payments (Review the first and second contract if exist for each previous year and close each year statement of account in case there is no due amount from any of them )
Reporting the amount collected out of the required due amounts needed for each CRO collection member to direct manager.
Ensure all client information is correct
Collect payments on the due date (Installments/ Addition/ Cancellation)
Collection calls (Following up with the client till payment done )
Receiving the cheques from the finance department, updating the shared excel sheet with all amounts received within each month.
Processing weekly reports, to be handed to the CRM Thursday 3 pm.
Processing monthly collection reports
Creating the collection letter, to be send to the client as a notification before the payment due date.
Responsible for preparing and delivering the Breakdown to the finance department.
Follow up with the finance department on the statement update
Follow up with the messenger until the cheques are received.
Co-ordination with the departments, issuing the clearance letter after the expiry date of the contracts with four month.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Persuasion: Persuading others to change their minds or behavior.
Negotiation : Bringing others together and trying to reconcile difference
Coordination: Adjusting actions in relation to others' actions.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.