A Customer Service Agent at IntouchCX is responsible for providing excellent customer support through calls, email, and chat. Key duties include resolving inquiries, troubleshooting issues, offering product knowledge, and ensuring customer satisfaction. The role requires strong communication, problem-solving, multitasking, and empathy skills. Prior customer service experience is preferred, and flexibility in working hours may be required. This position may be remote or hybrid.
French C1 level is required
English B2
Experience in call center
Salary 30k Gross