ZOHO CRM System Administrator

We are seeking a Zoho Administrator to be hired one of clients to help build our the platform with ZohoOne. Being able to perform other IT duties is a major plus, especially helping answer software questions and troubleshoot issues. This position will work closely with our Operations Managers, Sales Team, and Executive Team to continue to improve, administer, and maintain our ZOHO CRM.

Responsibilities:

• Improve the current configuration of our database to streamline and automate sales, marketing, operations, and delivery of products and services.
• Configure permissions, roles, and layouts for multiple user types and departments.
• Customize fields, tabs, and pages.
• Examine integrations with third party applications.
• Integrate Zoho CRM with other Zoho applications.
• Setting up and managing the core Zoho CRM modules such as Leads, Accounts Contacts, and Potentials.
  
  Efficient in implementation, customization and system administration related to Zoho and its related applications.
• Experience in reporting and dashboards within Zoho.
• Knowledge of Zoho Desk, Zoho Creator (Deluge), Zoho Flow (API Tool), and Zoho Integration with other third-party applications.
• Must be able to manage multiple priorities AND work cross-functionally.
• Participate fully in the onboarding lifecycle for new dealers with business systems set up, including but not limited to Facebook, Home Advisor, phone/email support, and Zoho including template customization.