Account Manager

• Developing long-term relationships with a portfolio of clients
• Connecting with key business executives and stakeholders.
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop client accounts to initiate and maintain favorable relationship with clients.
• Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.
• Customers managers travel to various locations to meet with customers and go-to service providers companies, working in office environments at other times.
• Identify suitable customers, negotiate with customers to secure the best prices for products and services, and ensure that customers fulfill their contractual obligations.

Daily Duties:

• Find Customer: Customer managers research customers to find the best products and prices available within a given market.
• Establish Standards: Customer managers establish standards and guidelines for customers, monitoring customers to ensure these policies are being followed.
• Hire New Customers: Customer managers conduct interviews and meetings with new customers.
• Negotiate Contract: Customer managers negotiate new and existing customer contracts.
• Cultivate Relationships: Customer managers cultivate and maintain relationships with customers by communicating with them frequently to answer questions and check their satisfaction levels.
• Monitor Sales Trends: Customer managers monitor sales trends, noting which items are selling faster than others, and write reports displaying this data.