Technical Support Agent - US Account

Flairstech Maadi, Cairo

108
Applicants for
5 open positions
84
Viewed
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Vacancies:
5 open positions
About the Job

Responsibilities:-

  • Troubleshooting issues in the product (application and data), database server, web server (IIS), and networks, to minimize the risk of disruptions
  • Communicating and escalating critical service failures through the Incident Management, Problem Management, and Senior Management teams
  • Ensuring reviews are fully documented and actions are raised and fulfilled
  • Being involved in changes to the service operation tools, processes, and working practices  
About this Company

FlairsTech is an international software services organization, providing professional software services to clients globally. We serve 2500+ customers worldwide offering different services and solutions with experience in the international market.
We provide a... (More)

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