Job Details
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Job Description
Main Duties:
- Keep records of customer interactions, inquiries, comments, transactions, complaints and actions taken
- Provide feedback on the efficiency of the customer service process
- Responding promptly and effectively to customers' complaints and requests.
- Follow Up Our Social Media Channels
Job Requirements
- College graduates
- Age 23-29
- Has good observing skills.
- Good English spoken and written.
- Basic Excel skills.
- Problem Solving Skills.
- Telephone Skills
- Negotiation skills
- Research skills
