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Job Description
- Contact potential or existing customers such as ( Film makers, Directors, Producers, Advertising company, YouTubers, Bloggers, and Photographers to inform them about a product or service using scripts.
- Answer questions about products or services the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Job Requirements
- 0 - 1 Years proven experience as telesales representative or other sales/customer service role
- Very good knowledge of English
- Media and Advertisements knowledge
- Persistence power
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- High school diploma; BSc/BA will be a plus
