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Job Description
- According to standard operating procedures, complete the review of Arabic written content, audio, and other formats accurately and promptly.
- Collect, organize, and summarize violations or abnormal issues reported by users in the Middle East.
- Collect user issues and collaborate effectively with the customer service team to continuously improve the social environment of the game.
- Handle daily user inquiries and issues encountered in the game online, ensuring prompt and accurate responses to player problems and ensuring player satisfaction.
- Collect, summarize, and provide feedback on user issues and suggestions.
- Collaborate with operations and product teams to maintain good user relationships.
Job Requirements
- Chinese can be used as the working language for communication.
- Possess excellent communication and expression skills.
- Passionate about the gaming industry, with a strong sense of user service and the ability to handle issues quickly.
- Responsible, team-oriented, open-minded, and able to follow work arrangements.
