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Junior ERP Application Support.

Garden City, Cairo

Junior ERP Application Support.

Garden City, Cairo
Posted 20 days ago
79Applicants for1 open position
  • 7Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Troubleshooting:

Diagnosing and resolving technical and functional issues within the ERP system, providing timely solutions to end-users. 

  • User Support:

Assisting users with their daily tasks, answering questions, and offering guidance on how to effectively utilize the ERP system. 

  • Documentation:

Maintaining documentation of support processes, system configurations, known issues, and resolutions. 

Job Requirements

  • ERP System Knowledge:

               Experience with the specific ERP system the company uses (e.g., SAP, Oracle, Microsoft Dynamics, etc.). 

  • Technical Skills:

             Familiarity with databases (e.g., SQL Server), server maintenance, and basic networking concepts. 

  • Analytical Skills:

           Ability to analyze user requirements, troubleshoot issues, and identify root causes. 

  • Communication Skills:

            Excellent written and verbal communication skills to effectively interact with users and other team members. 

  • Problem-Solving Skills:

            Ability to approach complex issues with a systematic and logical approach. 

  • Organizational Skills:

            Ability to manage multiple tasks, prioritize effectively, and meet deadlines. 

 

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