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English Customer Service Agent

Alorica
Sheikh Zayed, Giza

English Customer Service Agent

Sheikh Zayed, GizaPosted 27 days ago
74Applicants for1 open position
  • 19Viewed
  • 11In Consideration
  • 1Not Selected

Job Details

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Job Description

At Alorica, we passionately serve clients in automotive, financial services, healthcare, retail, and tech industries. With global locations and over 100,000 employees across the globe, we create world-class experiences for our customers through a variety of channels. Our services include logistics, fulfillment, and a commitment to investing in local communities. We offer opportunities for growth, community partnerships, referral bonuses, and tuition reimbursement to our employees.

 

Role Description

This is a full-time on-site role for an English Customer Service Agent located in Qesm El Sheikh Zaid. The English Customer Service Agent will be responsible for providing customer support, satisfaction, service, and experience. Day-to-day tasks will include handling inbound and outbound calls, resolving customer issues, and ensuring a positive customer experience.

Job Requirements

  • Customer Service Representatives and Customer Support skills
  • Experience in providing excellent customer satisfaction, service, and experience.
  • Strong interpersonal and communication skills
  • Ability to handle difficult customers and situations with empathy and professionalism.
  • Attention to detail and ability to multi-task.
  • Fluency in English and Arabic
  • Bachelor's degree in business, Communications, or related field is a plus.

 

Benefits:

• Very High Promotions Internally.

• Attractive salary.

• Transportation is provided.

• Medical and Social aid.

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