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Job Description
Star Shine tours is looking for a office coordinator who will be responsible for providing excellent customer service and ensuring that guests have a positive experience at the hotel.
Duties & Responsibilities
- Answer all incoming calls in a professional and courteous manner, routing them to the appropriate party.
- Greet all visitors and clients in a warm and welcoming manner, providing assistance as needed.
- Maintain knowledge of current company initiatives, products, and services to answer questions accurately.
- Monitor and order office supplies, keeping inventory levels low while ensuring that staff has what they need to perform their duties.
- Serve as point of contact for building maintenance issues, coordinating with outside vendors as necessary.
- Handle all incoming and outgoing mail, including courier deliveries.
- Prepare correspondence, reports, and presentations as needed.
- Update and maintain electronic and paper filing systems.
- Provide administrative support to senior management as needed.
- Perform data entry and other clerical tasks as needed.
- Adhere to all company policies and procedures.
Job Requirements
- Proven experience as office coordinator or in a similar role"2:3 years minimum"
- Experience in customer service will be a plus.
- Outstanding knowledge of MS Office.
- Working knowledge of office equipment (e.g. optical scanner).
- Excellent communication and interpersonal skills.
- Organized with the ability to prioritize and multi-task.
- Reliable with patience and professionalism.
- Associate’s/College degree; BSc/Ba in business administration or relevant field is a plus.
Work conditions:
- Days off: Friday & Saturday.
- Location: Remaya square.
