Job Summary:

We are seeking a highly skilled and motivated Pre-Sales Engineer to join our team. The Pre-Sales Engineer will play a key role in driving the adoption of our AI-driven and CMS solutions. This individual will work closely with the sales team to understand client needs, prepare technical proposals and presentations, and demonstrate the value of our solution to potential customers. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for education technology.

Key Responsibilities:

1. Client Interaction and Needs Assessment

• Collaborate with the sales team to engage with potential clients.
• Conduct discovery sessions to understand client pain points, requirements, and goals.
• Translate client needs into technical requirements and propose tailored solutions.

2. Proposal and Documentation Preparation

• Prepare technical proposals, RFP, RFQ responses, and solution briefs that clearly articulate the value of our solutions, and proof of concepts.
• Develop customized presentations and demos to showcase the features and benefits of the solution.
• Create technical documentation, including system architecture diagrams, integration guides, and compliance reports.

3. Solution Demonstration

• Deliver engaging and informative product demonstrations to clients, highlighting key features.
• Address technical questions and concerns during sales processes, ensuring clients have a clear understanding of the solutions.
• Conduct proof-of-concept (PoC) sessions to demonstrate the solution’s capabilities in real-world scenarios.

4. Technical Expertise and Support

• Serve as the technical expert during the sales process, providing insights into the solution’s architecture, algorithms, and integration capabilities.
• Work closely with the product and engineering teams to stay updated on new features and enhancements.
• Assist in troubleshooting technical issues during the pre-sales phase and ensure smooth handover to the implementation team.

5. Collaboration with Sales and Marketing

• Partner with the sales and business development teams to develop sales strategies and go-to-market plans.
• Provide input on marketing collateral, including whitepapers, case studies, and webinars, to ensure technical accuracy.
• Train the sales team on the technical aspects of the solution to improve their ability to sell effectively.