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Customer Support Representative

Calls Experts
Toronto, Canada

Customer Support Representative

Toronto, CanadaPosted 16 days ago
135Applicants for1 open position
  • 12Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description



Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets. Calls Experts is here to help both - those with experience and to teach those, who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.

Market: US and CA.

Vertical: Insurance.

You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.

Duties and Responsibilities:

  • Process inbound and outbound call traffic to qualify leads and make live transfers
  • Qualify prospects
  • Resolve client queries
  • Prepare customer spreadsheets and keep online records


Compensation and Benefits:

  • $2.84 USD/hour + up to $500 USD bonus/month


Job Requirements


  • CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM, Windows 10/11
  • Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am - 9pm EST.
  • Great command of the English Language
  • Ability to handle objections, utilize persuasive skills - easy with small talks
  • Ability to thrive in fast pace virtual platform
  • Profound work ethics
  • Willingness to learn and grow

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