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CRM Manager

Cred Developments
New Cairo, Cairo

CRM Manager

New Cairo, CairoPosted 22 days ago
88Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  1. Develop & execute customer relationship management campaigns to increase customer loyalty
  2. Prepare a set of universal customer relationship procedures & apply them at every level of the company
  3. Analyze customer behavior and measure their impact on business outcomes to update strategies
  4. Maintain smooth communication with customers and promptly reply to their queries
  5. Respond and resolve customer complaints quickly and efficiently
  6. Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively
  7. Run effective promotional activities to optimize sales growth and customer retention
  8. Use existing customer data to gain new leads and potential customers
  9. Understand previous customer attitudes to better engage current customers

Job Requirements

  • Bachelor's Degree.
  • Language Proficiency: Excellent written and Spoken English.
  • Strong client-facing and communication skills.
  • Excellent communication and negotiation skills.
  • Excellent planning and organizational skills.
  • real estate experience is a must.

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