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Job Description
- Develop & execute customer relationship management campaigns to increase customer loyalty
- Prepare a set of universal customer relationship procedures & apply them at every level of the company
- Analyze customer behavior and measure their impact on business outcomes to update strategies
- Maintain smooth communication with customers and promptly reply to their queries
- Respond and resolve customer complaints quickly and efficiently
- Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively
- Run effective promotional activities to optimize sales growth and customer retention
- Use existing customer data to gain new leads and potential customers
- Understand previous customer attitudes to better engage current customers
Job Requirements
- Bachelor's Degree.
- Language Proficiency: Excellent written and Spoken English.
- Strong client-facing and communication skills.
- Excellent communication and negotiation skills.
- Excellent planning and organizational skills.
- real estate experience is a must.
