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Call Center Agent- Student Advis...

Berlitz Egypt
Nasr City, Cairo

Call Center Agent- Student Advisor

Nasr City, CairoPosted 22 days ago
80Applicants for1 open position
  • 1Viewed
  • 23In Consideration
  • 8Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

Key areas of responsibility:

  • Providing individualized/customized sales presentations of high-standard professional level for customers over the phone.
  • Building the interest of customers in the products and services offered by the organization.
  • Updating the existing database with any modifications or changes and the present status of the customers or prospective customers.
  • Achieve monthly sales goals.
  • Conduct consumer prospect end-user sales interviews and present the appropriate Berlitz solutions.
  • Provide prospective clients and contacts with program proposals and other follow up information as needed.
  • Develop solid working relationships with the Language Center director(s) to facilitate better delivery and sales opportunities.
  • Complete sales reports as needed to track and account for all sales activities, including calls, consumer prospect end-user interviews, and sales.
  • Facilitate the collected competitive information to monitor business opportunities and trends.
  • Responsible for company pages on social media, responding to clients and collecting relevant data for related reports.

Working conditions:

  • Work Location: Nasr City
  • Days off: 1
  • Working hours: 10:00 AM- 6:00 PM OR 12:00 PM-8:00 PM (Rotational)

Job Requirements

Qualifications / Related Experience:

  • Bachelor Degree in any field.
  • Excellent user of Advanced Excel, and all Microsoft applications.
  • Very good command of written & spoken English (Berlitz® Proficiency Level 5).
  • Minimum 1 year working at a call center experience
  • Has Sales Background (a plus).
  • Excellent presentation skills.
  • Customer Oriented.
  • Positive Attitude.
  • Creative thinking.

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