Call Center Agent- Student AdvisorPosted 22 days ago
80Applicants for1 open position
- 23In Consideration
- 8Not Selected
Skills And Tools:
Key areas of responsibility:
- Providing individualized/customized sales presentations of high-standard professional level for customers over the phone.
- Building the interest of customers in the products and services offered by the organization.
- Updating the existing database with any modifications or changes and the present status of the customers or prospective customers.
- Achieve monthly sales goals.
- Conduct consumer prospect end-user sales interviews and present the appropriate Berlitz solutions.
- Provide prospective clients and contacts with program proposals and other follow up information as needed.
- Develop solid working relationships with the Language Center director(s) to facilitate better delivery and sales opportunities.
- Complete sales reports as needed to track and account for all sales activities, including calls, consumer prospect end-user interviews, and sales.
- Facilitate the collected competitive information to monitor business opportunities and trends.
- Responsible for company pages on social media, responding to clients and collecting relevant data for related reports.
- Work Location: Nasr City
- Days off: 1
- Working hours: 10:00 AM- 6:00 PM OR 12:00 PM-8:00 PM (Rotational)
Qualifications / Related Experience:
- Bachelor Degree in any field.
- Excellent user of Advanced Excel, and all Microsoft applications.
- Very good command of written & spoken English (Berlitz® Proficiency Level 5).
- Minimum 1 year working at a call center experience
- Has Sales Background (a plus).
- Excellent presentation skills.
- Customer Oriented.
- Positive Attitude.
- Creative thinking.
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