Job Details
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Job Description
- Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website, WhatsApp, and additional channels.
- Creatively responding with customized messages when needed.
- Manage and monitor consumer interactions by ensuring timely responses to all feedback, comments, messages, reviews and visitors posts.
- Generating leads to help the sales team.
- Produce reports on relevant moderation statistics, issues and outcomes
- Regularly feedback insights gained from community moderation into the Social Media team
- Assisting in generating, editing, publishing, and sharing daily content (original text, images, and videos) that builds customer engagement
- Creating and provoking conversations to encourage the community to engage
Job Requirements
Minimum Qualifications:
- Bachelor degree.
- Knowledge of online marketing channels.
Required personal qualities:
- Very Good communication, writing and negotiation skills.
Required competences:
- Computer skills (Word, Excel, PowerPoint) preferred.
- Good English language.
- Ability to deliver creative text content.
- Creating a report through the social media applications analysis and indicators.
- Minimum Experience: From 2-4 years of experience as Social Media Moderator.
- Must be a resident of Delta Area (Tanta, Elmahalla Alkubra,etc..)
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