Talabat Open Day - On Tuesday 27th of December (From 10 Am To 4 Pm)
Talabat -
Maadi, CairoPosted 2 years ago713Applicants for50 open positions
- 2Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Location: Talabat HQ, Zahraa Elmaadi
- Handle all complaint cases received from different channels
- Handle all complaint cases related to vendors
- Register all complaints in the system
- Consistent complaint follow-up with customers to ensure full resolution of their cases.
- Collect caller’s feedback and suggestion, forward it to direct team leader for future action.
Job Requirements
- Bachelor's Degree preferable in Business Administration or Hotel Management.
- 1-2 years of experience in E-Commerce, Telecommunication, Hotel Management or Customer Service.
- Very Good English, both written and verbal.
- Excellent Customer Service and complaint handling skills.
- Good MS office knowledge.
