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Job Description
Network engineers are responsible for the implementation, planning, and coordination of security systems and software that protects the technological infrastructure found at a company or an organization. They build and maintain the daily operations of computer networks at their work sites and monitor and administer computer networks and related computing environments, including systems software, application software or hardware, and any and all relevant configurations.
- Serve as the technical point of contact for the customer.
- Provide design, migration, implementation and deployment services / guidance.
- Conduct network/site surveys and prepare test reports, if required.
- Obtain quotes, procure hardware and ensure delivery and installation.
- Communicate with clients and vendors involved in provisioning activities.
- Contribute to the completion of specific programs and projects.
- Familiarity with access control models and network security
- Experience with network diagnostic, monitoring and analysis tools
- Solid understanding of network operating systems
- Sharp troubleshooting skills
- Ability to work independently
- Provide a full documentation
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Liaise with vendors and other IT personnel for problem resolution
- Research new technologies and educational opportunities continually
- Create, update, and maintain documentation of environment and operational procedures
- Create reports and documentation outlining findings and solutions
Job Requirements
- Bachelor's or Graduate's Degree in computer science, engineering, information systems, or information technology or relevant experience.
- Experience Needed: 3 to 5 years
- Career Level: Experienced (Non-Manager)
- Excellent at problem solving and consulting.
- CCNA is a must, CCNP is plus
- Skilled with cloud, scripting, and writing and routing protocols.
- Fluent in a variety of programs and software.
- Leave nothing to chance Even the smallest misconfigurations can have a profound impact on today’s powerful yet fragile networks. Always validate proposed changes to determine the impact before making them.
- Document everything Much like a personal medical history, thorough documentation of changes and updates is the best way to ensure good network health. Making a note of it today can eliminate a big headache tomorrow.
- Never stop learning The better you understand your network, the quicker you can diagnose a problem and have things up and running again. There is always room for knowledge.
- Automate wherever possible Mundane tasks take up more time than you realize. If you can eliminate the simplest of daily tasks, you will have more room for making improvements.
- Overcommunicate When it comes to the health and stability of your network, there is no such thing as overcommunicating. Make sure that everyone has access to information needed to troubleshoot and perform repairs if needed.
- Establish a single source of truth Networks are complex. Ensuring that everyone involved is looking at the same data and information is critical to ensuring faster recovery teams and eliminating potentially damaging mistakes.
- Begin with the end in mind We are lifting this one verbatim from Dr. Covey as it represents a simple but brilliant approach to networking. What are you trying to accomplish as a business? First understand the goals and then work backward to construct a network that makes it a reality.