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After Sales Engineer

Comex Egypt
6th of October, Giza

After Sales Engineer

6th of October, GizaPosted 8 days ago
19Applicants for1 open position
  • 18Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Inspects units that are ready to be delivered.
  • Creates reports.
  • Coordinates with the sales Team to set appointments with Clients to hand over their units.
  • Assists the team in making all the needed documents in the handover process.
  • Revises with the financial department any financial settlements with clients before delivery.
  • Follows up on client requests and modifications.
  • Receive, analyze, and answer all customers' requests, questions, warranty claims, and clarifications regarding the maintenance. 
  • Receive, analyze, and answer all customers’ requests, questions, warranty claims, and clarifications regarding the maintenance.
  • Prepare and follow up technical and commercial offers for spare parts, services contracts, products repairing
  • Train and work closely with the department team, achieving a company strategy.
  • Establish, promote, and maintain excellent rapport with all stakeholders.
  • Follow filing and archiving system.

Job Requirements

  • Bachelor’s degree in engineering (Mechatronics, Electrical, Mechanical) or a related field.
  • Very Good Command of English.
  • Excellent knowledge of MS Office.
  • Communication skills.
  • Problem-solving skills.
  • Female only.

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