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Service Advisor

American German Auto Ser...
Madinaty, Cairo

Service Advisor

Madinaty, CairoPosted 1 month ago
29Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of routine maintenance
  • Manage and oversee the dealership’s workflow and schedule
  • Obtain quotation from spare parts dealers and import companies
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business

Job Requirements

  • Proven work experience as a Service Advisor or similar role
  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industry-specific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decision-making and problem-solving skills
  • Relevant training and/or certifications as a Service Advisor

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