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Customer Support Specialist

Profolio Consulting - Heliopolis, Cairo

Customer Support Specialist

Profolio Consulting - Heliopolis, CairoPosted 2 months ago
96Applicants for20 open positions
  • 82Viewed
  • 27In Consideration
  • 40Not Selected

Job Details

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Job Description

We are currently looking for IT Specialists for Tax software Product for immediate hiring with attractive packages!

Responsibilities

  • Use company online knowledge base to resolve client issues before escalating to management.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Exhibits proficiency in English and the ability to provide excellent customer service to clients through phone and email.
  • Introducing our software to the company's new leads during the offseason.

Benefits:

  • Transportation to nearby places, ladies only
  • Social & Medical Insurance
  • Attractive Salary

Location: Heliopolis, Egypt.

Job Requirements

  • Fluency in English is a must as you will be dealing with American clients
  • College Graduate
  • Multi-tasker
  • Flexible with the working hours
  • Ability to work extended hours during tax season, December, January, February, and March, along with reduced hours during off-season, June, July, and August 

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