Job Details
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Job Description
As a Customer service representative within our friendly and supportive team, you will be responsible for:
- Handling incoming inquiries from English customers via the phone, email and on online,
- Providing support for customers to effectively resolve their queries,
- Using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
- Updating our systems with complete and accurate details regarding your customer interactions.
Your Benefits:
- Competitive salary
- A bright, modern and exciting place to work, with excellent staff facilities
- Performance related pay
- Voluntary Medical plan
- Internet Provided
- Life insurance
- Annual reward and recognition events
- Holiday pay
- Access to training and development opportunities
- referral program bonus
Job Requirements
- Excellent English communication and interpersonal skills (written & verbal)
- Bachelor Degree
- 3 -6 six months of relevant Customer Service experience (preferred)
- Highly motivated and strong work ethic.
- Courteous, friendly, and professional manner
- Strong computer skills and attention to detail
- Ability to work to deadlines and targets
- Flexibility in your approach to work to meet the changing needs of the business
- Ability to work as a team member, as well as independently
