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Customer Service Executive And R...

LA VISTA Developments - Heliopolis, Cairo

Customer Service Executive And Receptionist - Cairo

LA VISTA Developments - Heliopolis, CairoPosted 2 months ago
164Applicants for2 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

Customer Service And Receptionist (Female), Responsible For:

  • Greet persons entering the branch.
  • Provide required information to callers.
  • Identify and assess customers’ needs to achieve satisfaction
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Requirements

  • Females Only
  • Experience in Real Estate: 2 - 5 years
  • Faculty of Commerce & Alsun (AUC – GUC) Preferred
  • Presentable
  • Fluent English
  • Microsoft Office

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