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Customer Service Agent (Native R...

Egypt Assistance - Heliopolis, Cairo

Customer Service Agent (Native Russian Speaker)

Egypt Assistance - Heliopolis, CairoPosted 2 months ago
36Applicants for2 open positions
  • 24Viewed
  • 1In Consideration
  • 2Not Selected

Job Details

Experience Needed:
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Job Description

  • Receiving calls from the clients and maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
  • Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
  • Data entry.

Job Requirements

  •  Multilingual with excellent knowledge majority of Russian and English languages read, write & oral (priority for third foreign language).
  • High education.
  • Russian speaking fluent and writing.
  • English speaking and writing.
  • Utilization of computer and software technologies skills; quick -minded to learn all computer functions (implementing changes).
  • Ability to manage multiple tasks in a pressured environment.

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