Role Description

This is a full-time on-site role for a Retail Sales Representative at KOAY Silver Store located in Heliopolis. 

The Retail Sales Associate will be responsible for interpersonal interactions with customers, showcasing product knowledge, effective communication, and delivering exceptional customer service on a daily basis.

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Ensure racks are fully stocked
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services