Social Media Moderator
bluebox -
Faisal, GizaPosted 2 years ago175Applicants for1 open position
- 24Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Tagging Sentiment of Comments / Inquiries and escalating any Severe Negative Issues to the client
- Responsible for managing social media accounts in various channels.
- Creating and implementing a social media plan
- Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
- Produce reports on relevant moderation statistics, issues and outcomes
- Regularly feedback insights gained from community moderation into the Social Media team
- Monitor all industry and company information and news to anticipate potential issues
Job Requirements
- Demonstrable social networking experience and social analytics tools knowledge
- Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
- Knowledge of online marketing and good understanding of major marketing channels
- Good understanding of social media KPIs
- Understanding of SEO and web traffic metrics
- Experience with doing audience and buyer persona research
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