A Software Projects Coordinator for multiple projects.

• Coordinate project management activities, resources, equipment, and information.
• Break projects into manageable tasks and set timeframes.
• Liaise with clients to identify and define requirements, scope, and objectives.
• Lead planning and execution of client-facing cloud-based projects.
• Gather and develop requirements to create and maintain a detailed project schedule and/or integrated plan.
• Ensure client needs are met as projects evolve.
• Monitor project progress and handle any issues that arise.
• Act as the point of contact and communicate project status to all participants.
• Provide project reporting to multiple stakeholders and senior management.
• Use appropriate strategies and actions to overcome resistance to change and capitalize on supportive forces during all project stages—concept, definition, planning, implementation, and close-out.
• Promote IT standards and best practices for project management to ensure system quality, adherence to standard methodologies, and effective use of IT resources.
• Present and promote products/services using solid arguments to existing and prospective customers.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Create and maintain comprehensive project documentation, plans, and reports.
• Ensure standards and requirements are met by conducting quality assurance tests.
• Continuously improve through feedback.
• Follow up with the technical support team.