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Representative (Customer Care)

Raya Distribution
Nasr City, Cairo

Representative (Customer Care)

Nasr City, CairoPosted 2 months ago
92Applicants for5 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Provides accurate, efficient and quality services that exceeds customers’ expectations 
  • Adheres to escalation procedures of handling customer complaints at all times 
  • Maintains a high degree of responsibility towards customer confidentiality
  • Handles warranty and out of warranty customers through informing them with their rights and duties
  • Performs other related duties
  • Impacts on the revenue and profits of the company and customer satisfaction 

Job Requirements

  • Know-how on how to deal with internal & external customers.
  • Sales skills
  • Awareness of front-end business cycle.
  • Understanding Customer Satisfaction and its impact on Business
  • Understanding strategic relations with suppliers
  • Team work
  • Flexibility  

Language Skills

  • Arabic
  • English

Educational background: 

University graduate from any discipline

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