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Airlines Backoffice Agents

Seera Group
Mohandessin, Giza

Airlines Backoffice Agents

Mohandessin, GizaPosted 1 month ago
306Applicants for1 open position
  • 95Viewed
  • 29In Consideration
  • 16Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Information regarding country travel rules, prices, and policies.
  • Reservation & booking by using the airline system.
  • Follow-up with the teams.
  • Creating daily reports.
  • Handling requests of the management.
  • Resolve complaints while providing effective solutions.
  • Handling all travel agents' requests from booking and issuing tickets.
  • Reissue – Change - Refund airline tickets.
  • Confirm and modify flight reservations.
  • Prepare and locate records and information for the teams.
  • Ensure that colleagues and customers follow proper procedures.
  • Keep records and information.
  • Follow up on the Ques on Amadeus.
  • Handle emergency requests.

Job Requirements

  • Males & Females Can Apply & Males are preferred
  • At least 1 year of experience in any travel agency (airlines tasks) or any related field
  • Amadeus/Saber knowledge is a must.
  • Graduates only & Bachelor Degree Holders.
  • Excellent Communication Skills.
  • Languages: English  Very Good / Excellent
  • Presentation Skills, good-looking, Supportive Attitude.

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