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Senior Customer Service Agent - English Account

Etisalat Egypt
Maadi, Cairo
Posted 2 months ago
18Applicants for1 open position
  • 8Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Job Description

  • Interact with UAE Elite and VIP customers to provide information in response to inquiries, ensure customer satisfaction

     
  • Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.

     
  • Update client’s account data on the company website to follow up payment status, review contracted unit updates.

 

 

Job Requirements

 

  • Minimum experience 6 months 
  • English level B2
  • Max Age 32
  • Grads only
  • Must have military service Certificate
  • Flexible with rotational shifts

 

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