• Maintain responsibility for performance of all sales activities.
• Establish and strategically build a solid customer base.
• Provide strong leadership to achieve maximum profitability and growth in conjunction with company goals.
• Continually analyze the sales process in an effort to refine and improve its success, and work with upper management to establish sales reporting framework.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Overseeing the activities and performance of the sales team.
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Making data-informed decisions to drive performance and resource allocation.
• Identifying emerging markets to find new sales opportunities
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Establish and adjust sales prices by monitoring costs, competitors, and supply and demand indicators
• Give up-to-date information relating to customer activities to upper management.

Operational (process) – 

• Set team goals and conduct quarterly performance reviews with all team members.
• create & classify customers data base on Odoo (Ex. Consultant/ real estate/ clubs/ hotels…)  
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Setting discount rates and determining price schedules

Talent & Value (people): 

• Train and motivate a Sales team toward hitting specified sales goals.
• Achieve growth and hit sales targets by successfully managing the sales team.
• Identify emerging markets and market shifts while being fully aware of new competitors and competition status.
• Understand our ideal customers and how they relate to our products.

Customer Satisfaction (internal and external):  

• Strive to achieve the highest levels of customer satisfaction with all customer interactions.
• Handling and resolving customer complaints regarding a product or service. 
• Serving as the face of the company to internal and external partners.
• Advising sales team on policies and Standard Operating Procedures (SOPs).
• Ensure successful and timely delivery of products/services to customers according to their specifications.
• Manage complaints and conflicts with clients effectively.