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Job Description
Technical Support Engineer
- Startup & commission for Compressed Air Systems
- Service and identify solutions to any technical issues
- Diagnose and troubleshoot technical issues
- Assess the root cause of problem & prepare accurate & timely reports
- Properly escalate unresolved issues to appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with clients to ensure their machines are fully functional after troubleshooting
- Maintain good relationships with clients
- Develop and upgrade personally and upgrade service function
Job Requirements
- Mechanical Engineering Graduate
- Feild Service Engineer
- 4 years service experience
- Experience in compressor air systems
- Organization skills
- Communication skills
- Driver license
- Microsoft soft skills
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