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Shipping & Fleet Specialist

Semak
Dokki, Giza

Shipping & Fleet Specialist

Semak
Dokki, Giza
Posted 21 days ago
71Applicants for1 open position
  • 46Viewed
  • 23In Consideration
  • 5Not Selected

Job Details

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Job Description

  • Ensure accurate creation of AWB for regular or retail customers, bulk & pharma.
  • Ensure proper follow up from created AWB with shipping partners till client receives shipment.
  • Ensure no pending orders before end of business day.
  • Ensure efficient Closure of customers tickets with proper resolution.
  • Record tickets for customers on follow up calls, direct the complain to appropriate department internally & ensure complain is handled properly till closure.
  • Ensure Zero justified Complaints from shipping service.
  • Follow up on shipping Company’s delivery notes across all platforms reports, system & WhatsApp, etc. 
  • Follow up calls to clients on previously received shipments through transactional survey.
  • Shipping Company performance report and Daily Performance report.
  • Follow with drivers our cars and the collectors.

Job Requirements

  • Bachelor’s degree in logistics or accounting is preferred.
  • 2 :3 years of work experience as a fleet & Shipping Specialist. 
  • Attention to detail to ensure records are kept as needed.
  • Excellent interpersonal skills to work with various departments.
  • Excellent commutation skills and Organizational skills.
  • Very good in English language (Writing & Speaking).

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