Hands of Hope is a leading Physical Therapy & Wellness hub, operating 15 active locations
across New York and the state. Our mission is to revolutionize Physical Therapy by integrating
cutting-edge technology into healthcare practices, providing top-quality care, and supporting
patients in their journey to faster recovery and a return to normal life.

We are seeking a dynamic IT Specialist to join our team. The IT Specialist will play a crucial
role in providing technical support and enhancing staff productivity through the effective use of
technology. This role also involves internal IT support, including server security, software
updates, and hardware maintenance.

Responsibilities:

• Installation and Configuration: Install new software and hardware components,
  configure networks, and manage databases to ensure optimal performance.
• System Maintenance: Regularly assess and maintain the software and hardware used
  within the organization to meet evolving demands.
• Network Administration: Assist with network administration tasks and ensure data
  storage is safe and secure.
• User Support: Provide technical assistance to colleagues facing IT systems and software
  issues, educating them on network security and best practices for computer usage.
• Troubleshooting: Support the IT department and the company by troubleshooting
  systems and hardware, ensuring data integrity and security.
• Technology Evaluation: Evaluate technology needs, assess, and implement solutions,
  and oversee changes to improve efficiency.
• Day-to-Day Operations: Contribute to the day-to-day IT operations, ensuring seamless
  technology use across the organization.