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Call Center Agent

Smart Village, Giza
Posted 2 months ago
79Applicants for2 open positions
  • 20Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

Main Duties:

  • Provide customers with ongoing technical support.
  • Demonstrate and explain the operation and use of products.
  • Providing technical support by phone.
  • Resolving conflicts and negotiating with others.

Job Requirements

  • Males ONLY are welcomed to apply.
  • 1-3 Relevant years of experience.
  • Must have a good experience in providing technical support by phone.
  • Active listening, bargaining skills and able to reconcile differences.
  • Good Communications skills and ability to work within a team.
  • Good knowledge of Microsoft office.
  • Strong customer service experience.
  • Strong problem solving and research skills.
  • Knowledge of commonly – used concepts, practices and procedures for end user technical support.

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