Telesales Team Leader
Lucky -
Smart Village, GizaPosted 3 years ago93Applicants for1 open position
- 79Viewed
- 13In Consideration
- 66Not Selected
Job Details
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Job Description
- As a team leader, he will need to provide leadership, direction, and real-time management to the Team in order to deliver service excellence.
- The role holder should spend 70-80% of their time working closely with their team and the return on this investment of time will be through demonstrating continuous improvement in team/individual performance.
- Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously.
- Provide constant feedback and 1-2-1 coaching through constant call monitoring.
- Support your team to identify and develop sales opportunities.
- Support recruitment and training efforts to develop and retain a strong sales team.
- Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results.
- Monitoring the performance of the telesales team ,and maintain their ongoing development.
Job Requirements
- Develop and implement new sales KPI tracking systems.
- Proven experience in developing and implementing coaching plans to improve individual performance.
- Excellent interpersonal and problem solving skills.
- Excellent mentoring, coaching and people management skills.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven Experience in sales leadership role (Team leader or above).
- To orient the new sales staff and focus on improving the job performance and sales of existing staff.
- responsible for preparing and delivering sales reports to management.
- Graduates only.
- Maximum age is 35.
- Males & females are welcomed.
