Tele sales & Confirmation calls ...
Dakkaken -
Nasr City, CairoJob Details
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Job Description
- Lead and motivate a team of tele sales and confirmation call representatives to achieve and exceed sales targets.
- Develop, implement, and monitor sales strategies to maximize revenue generation through telesales.
- Conduct coaching sessions to improve team member communication, selling techniques, and customer service skills.
- Oversee the quality of outbound calls, ensuring adherence to call scripts and company policies.
- Analyze team performance metrics and identify areas for improvement.
- Track and report on sales performance, including conversion rates, average order value, and customer satisfaction.
- Develop and maintain a positive and professional work environment for the team.
- Stay up-to-date on industry trends and competitor activity.
Job Requirements
- Proven track record of exceeding sales targets and achieving revenue growth.
- Excellent communication, coaching, and interpersonal skills.
- Ability to motivate and inspire a team.
- Strong understanding of e-commerce sales principles.
- Proficiency in Microsoft Office Suite and CRM software.
Bonus points for:
- Experience in the e-commerce industry.
- Excellent time management and organizational skills.
- Data analysis skills.
